Frequently Asked Questions
Everything you need to know about the official Rauw Alejandro collection.
How long will it take to receive my order?
Standard shipping usually takes 5-7 business days for domestic orders. International shipping varies by location but typically arrives within 10-15 business days.
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached.
How do I know which size to choose?
Each product page includes a detailed size guide. Our apparel generally follows a modern streetwear fit; we recommend sizing up if you prefer an oversized look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my shipment?
Yes, once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are these products official merchandise?
Yes, this is the official Rauw Alejandro store. All designs are exclusive, high-quality, and authorized by the artist.